A fire accident was averted at the Garden Tower apartment complex near First Lancer, Hyderabad, due to the swift response of the Telangana Emergency Response Support System (Dial-112) operated from the Telangana Integrated Command and Control Centre (TGICCC) in Banjara Hills.
The incident took place on the morning of June 16, when an electrical short circuit in an air conditioner unit triggered a fire in one of the apartments. The situation was particularly alarming due to the proximity of the building to a school and a petrol pump, posing a serious threat to public safety.
At 10:17 AM, a distress call was received via Dial-112, the state’s unified emergency number that integrates police (100), fire (101), ambulance (108), women’s safety (181), child protection (1098), and disaster management (1077) services.
Responding to the alert, the TGICCC team swiftly coordinated with Masabtank Police Station and the Fire Department. Emergency teams rushed to the spot within minutes, successfully evacuated the residents, and brought the fire under control before it could spread or cause any casualties.
Officials confirmed that no injuries were reported and credited the efficient coordination between emergency services for preventing a major disaster.
The Telangana Police lauded the bravery and professionalism of the responding teams and emphasized the importance of the Dial-112 system in managing emergencies. Citizens were encouraged to make use of the service without hesitation, as timely reporting can help save lives and property.
The Director of TGICCC commended the prompt action and reiterated the system’s commitment to ensuring public safety through coordinated emergency responses.
Written by Rithu Pawar