Last updated: January 31st, 2024 at 17:07 UTC+01:00
Many Galaxy S24 pre-order customers who received their new phones before the official January 31 release date took to Reddit and online forums to bring a display issue to Samsung’s attention. The good news? Samsung appears to know the problem exists and is working on a fix, as confirmed by the company’s chat support agents.
The complaint numerous Galaxy S24 have concerns the vivid color profile. It doesn’t look colorful enough, or at least not nearly as vivid as it does on previous Galaxy S flagship phones.
We have noticed the same discrepancy on our Galaxy S24s, along with a potential AOD minor issue. Even though the screens look gorgeous in their own right, there’s not much difference between the vivid and natural color modes, which led us to believe this might not be an intended feature.
Right now, there’s not much you can do about this problem if you prefer a more colorful look to your Galaxy S24 display. But Samsung will release a firmware update to restore the vivid color mode.
Samsung will make the Galaxy S24 displays more colorful
A screenshot of a Samsung Chat Support conversation with an S24 user is floating around (via Forbes). It seemingly confirms that Samsung knows all about the Galaxy S24 display issues, and developers are putting together an update.
“No worries, our Samsung developer team is currently working […] to fix this issue on your device. Rest assured that this [up]coming software update will fix our problem on our Samsung [Galaxy] S24.”
Samsung’s new Galaxy S24 shipped with One UI 6.1 and the January 2024 security patch. Exactly when this display fix might be released remains to be seen. The chat support agent offered no timeframes, but we’re hoping that Samsung will make the display issues go away with the upcoming February 2024 security patch.
Fortunately, until Samsung solves the display’s vivid color profile, there’s an abundance of other things to enjoy about the new Galaxy S24 series, from the increased brightness, Generative AI features, and camera improvements to slight design enhancements, better audio, and more.
