All of Apple’s products have a 14-day return window, including the $3,500 Vision Pro. For those who purchased a Vision Pro online or in a retail store on the February 2 launch date, the two week return window will end on Friday, February 16.
With the Vision Pro positioned as Apple’s first dedicated AR/VR device and the first new product category Apple has entered since 2015, many people may have purchased the headset to try it out without an intention to keep it. Multiple buyers on social media networks have also been reporting returns this week because of eye strain, the comfort of the device, the bulky size, a lack of apps and functionality, or an inability to find a day-to-day use case for it.
If you bought a Vision Pro and haven’t found it to be worth the purchase price, Apple will take it back, and the same goes for accessories like the $200 Vision Pro Travel Case.
What a bummer of a day. Can’t believe it, but I’ve returned the Vision Pro. Just too uncomfortable to wear and it’s a strain on my eyes. It’s clearly the future. It works like magic. But the physical tradeoffs are just not worth it for me right now. I’ll be back for the next one,… pic.twitter.com/LCXiPYCOvv
— Parker Ortolani (@ParkerOrtolani) February 12, 2024
Based on reports from those who have returned the device, it is a seamless process at an Apple retail location. In some cases, Apple employees will ask a number of questions about the reason for the return, but Apple does not deny returns within the 14-day window.
Returned products must be in their original condition with the original parts, accessories, and packaging. Returns can be done at an Apple Store or can be initiated online through Apple’s support channels.
Getting closer to that return side of things as I try to use the Apple Vision Pro to improve productivity. I’m sure it works for some jobs, but I need to see serious ROI for a $4000+ investment. Smartphones provide this, but the AVP may be a few years away https://t.co/0o73zXSIKT
— Matthew Miller (@palmsolo) February 8, 2024
Custom ZEISS lens inserts purchased alongside the Apple Vision Pro can’t be returned to an Apple Store. Apple will accept returns for them on behalf of ZEISS, but that return must be initiated through the Order Listing page. Readers that are not a specific prescription can be returned at a retail location.
Popular Stories
Apple Said iPhone Driver’s Licenses Will Expand to These 8 U.S. States
In 2021, Apple introduced a feature that lets residents of participating U.S. states add their driver’s license or ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age. Unfortunately, states have been slow to adopt the feature since it was first announced in September 2021, with IDs in the Wallet app only available …
New MacBook Airs and iPads, iOS 17.4, and More Expected Next Month
Now that Apple has launched its Vision Pro headset, we can shift our attention towards what is next on the company’s agenda for the year. As usual, March should be a busy time for Apple, as it is expected to release new MacBook Air, iPad Pro, and iPad Air models during the month. In a recent press release, Apple also confirmed that iOS 17.4 will be released in March. Below, we recap what…
iPhone 16 Pro Max Could Feature Longest-Ever Battery Life
The iPhone 16 Pro Max could feature the longest-ever battery life offered in an iPhone, according to rumors detailing some of the upcoming high-end iPhone’s improvements coming out of Korea. Citing supply chain sources in a post last week, the Naver user known as “yeux1122” corroborates a series of rumors about the iPhone 16 Pro, such as its display size increase from 6.1- to 6.3-inches….
iOS 17.4 Will Add These 5 New Features to Your iPhone
Apple last month confirmed that iOS 17.4 will be released in March, and the update includes several new features and changes for the iPhone. Key new features in iOS 17.4 include major App Store changes in the EU, Apple Podcasts transcripts, SharePlay for the HomePod, and new emoji. The update also includes preparations for the launch of next-generation CarPlay later this year. More…
Did You Have an iPhone 7? You Could Receive Up to $349 From Apple
Apple last year agreed to pay $35 million to settle a U.S. class action lawsuit alleging that the iPhone 7 and iPhone 7 Plus were prone to audio issues due to a defective chip in the devices, and it has now started notifying eligible customers by email. You may be eligible for a payment from Apple if you are a U.S. resident who owned an iPhone 7 or iPhone 7 Plus between September 16, 2016…
Apple Vision Pro Could Take Four Generations to Reach ‘Ideal Form’
Realizing the Apple Vision Pro headset’s “ideal form” could take four successive generations of the device, some people in Apple’s Vision Products Group believe. That’s according to well-connected Bloomberg reporter Mark Gurman. Writing in his latest Power On newsletter, Gurman says the feeling amongst some of the team working on Apple’s headset is that there is much work to do before the…
