The issue was that the spring that holds the wiper blade was scratching the windshield glass. Has anyone faced this issue?
BHPian TurboTorque recently shared this with other enthusiasts:
While I was driving back to Bengaluru last week, it was raining, and I heard scratching sounds from the wipers. I thought that the wiper blades were worn out. It took some time for me to identify the actual issue. The issue was that the spring that holds the wiper blade was scratching the windshield glass.
Has anyone faced this issue?
Disappointing Experience with Service Center:
I called Tafe Access Service Centre, Kudlu Gate, on last Saturday morning to check whether I could visit the workspace to fix the wiper spring issue. But the executive on the other side told me to come after 2 weeks as they have a lot of vehicles and an audit is going on. I then asked Do you seriously want me to wait for 2 weeks to get a minor issue fixed?. She then asked me to contact the service manager.
I contacted the manager and explained the same thing. She said she would arrange someone to visit my home to fix it, and I do not need to go to the workshop. She forwarded me the service advisor contact number after following up over WhatsApp.
When I checked with the service advisor via phone, he checked the video and photos and said he could not fix it at home and I need to visit the workspace. He said he would help me get an appointment this week. I requested him to book a slot for the coming Saturday and am still waiting for confirmation.
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