A delegation from the southeast African nation of Malawi visited the Central Command and Control Room of the Real-Time Governance Society (RTGS), on Wednesday. Representatives from the Malawi National Water Resources Authority came to study the effective policies adopted by Andhra Pradesh in water resource monitoring.
As part of their visit, the delegation toured the RTGS facility. RTGS CEO Prakhar Jain explained the functioning of the organisation. He detailed the technological services provided by the organisation to ensure seamless implementation of government programmes and schemes to the public. RTGS serves as a bridge between the government and the people, he said.
He also explained how public grievances received through the grievance redressal platform are being resolved. Dwight Kambuku, CEO of the Malawi National Water Resources Authority, praised the operations of RTGS, calling it exemplary. He remarked that such a technologically advanced system, established to provide better services to the public, is a model for all. RTGS Deputy CEO M. Madhuri and others also participated in the programme.
Published – May 14, 2025 08:35 pm IST
