T-Mobile‘s latest email is giving some customers the impression that the service has launched commercially. While the company hasn’t explicitly said so, new marketing images shared with customers have them thinking if a new milestone has been reached. After all, why else would the company send customers a brochure with details about the program out of the blue?
Hey, I just got this email, and it doesn’t mention anything about July… It sounds like it’s already been launched, doesn’t it?
—elbeborandy, Reddit user, May 2025
I got the same notification and wondered the same thing
—Styles_DG, Reddit user, May 2025
Contents of an email recently sent by T-Mobile to customers. | Image Credit – elbeborandy
On the other hand, it could be that T-Mobile ratcheted up promotional efforts ahead of the July launch to get customers to sign up. Though the service will remain free for customers on its pricey plans, those on older plans, as well as AT&T and Verizon customers, will have to pay every month after beta access ends.
And since fewer people than T-Mobile initially expected seem interested in the program, it may have decided to market the feature more aggressively.
At the moment, customers can only send and receive text messages over satellite. T-Mobile is expected to add data support this year, with voice capabilities coming at some point in the future.
We’ve reached out to T-Mobile for a comment and will update the story when we have a response.
