BHPian rohank024 recently shared this with other enthusiasts: My car was coming down in the parking lift when, for some reason, the boot opened on its own (I didn’t press any button on the key). The boot got stuck for a few seconds on the lift plate above, which caused damage to the back door, including dents, and the metal plating came off. Seems like the entire back door might need to be replaced. My question is: would this be covered under insurance? I have a Tata AIG comprehensive policy that covers both own damage and third-party liability. Here’s what BHPian svsantosh replied:I think the car has the ‘swing your feet’ below the bumper to activate the boot door feature? The sensor should have felt the movement of the car rising/dropped down Viz-a-Viz the platform Vs atmosphere as a foot movement – long shot theory, but check it. Insurance should cover it. Just get ample photos and videos of the area/place. See if there is a CCTV footage available. Since it is a industrial kind of place (car elevator) that Mall should have equipped it adequately. PS – I hope you have a Zero Dep Bumper to Bumper policy! It is a Merc after all.Here’s what BHPian astrodex replied:Have you faced the issue of the boot sporadically openeing before? I ask since we have a new GLA and it keeps happening for us. We have now had 3 incidents where the boot has automatically opened without us doing anything. In one of such cases the key was on the key chain stand far away from the vehicle with no chance of being pressed and the boot was still found open. The SA dismissed it as maybe the spare key was around etc. For the leg swipe, I thought the key had to be close to the vehicle to open it.Here’s what BHPian shimoo replied:This happened with a friends GLC too. We were sitting at a cafe and suddenly he looked at his car and realised it was standing on the road with the boot open. Also, for some reason it refused to close from the key and he had to go to the car and use the buttons on the bootlid to close it.Here’s what BHPian bamaboy replied:I’ve faced the same issue multiple times with my X164 GL350. The tailgate would randomly open on its own(ghost opening). In my case, the culprit turned out to be moisture inside the key fob. It was shorting the boot release button, causing it to trigger without any input. The fix was pretty straightforward: I opened up the key fob and cleaned the internal chip using isopropyl alcohol. After drying it thoroughly and reassembling the fob, the problem was completely resolved. If anyone else is facing this, it’s worth checking your key fob for moisture or corrosion, especially if you live in a humid area or the fob has been exposed to water.Check out BHPian comments for more insights and information.
